AI Call Center Platform

Elevate Customer Interactions to New Heights with Our Advanced AI-Powered Call Center Solution

Project
AI Call Center Platform

AI-Powered Call Center Solution

Lime AI Call Center is a state-of-the-art call center platform developed with cutting-edge artificial intelligence algorithms that completely transform business customer service processes. Our solution goes beyond the limitations of traditional call centers, offering advanced features such as multilingual support, interruption detection, and natural dialogue flow to elevate the customer experience to the next level.

Why Choose Lime AI Call Center?

Traditional call center systems often face issues like limited capacity, high costs, and low customer satisfaction. Lime AI Call Center solves all these problems by:

  • Eliminating customer waiting times with the capacity to process up to 100 calls simultaneously
  • Offering seamless communication in more than 20 languages
  • Providing uninterrupted and fluid dialogue experience
  • Delivering a realistic experience with 98% similarity to human voice
  • Guaranteeing 24/7 uninterrupted service

Technical Specifications

Lime AI Call Center has been developed using the power of the latest artificial intelligence technologies:

  • Advanced NLP Model: Thanks to natural language processing capabilities, it accurately understands and responds to users' questions and requests
  • Deep Learning Voice Synthesis: Produces voices that are 98% similar to human voice, providing customers with a realistic experience
  • Dynamic Learning: Learns from each interaction to improve over time
  • Cloud-Based Architecture: Provides high scalability and reliability

Features

20+ Languages Support

Global solution offering seamless communication in over 20 languages

Natural Dialogue Flow

Interruption detection and contextual continuation capabilities

98% Human Voice Similarity

High similarity to human voice with 24/7 uninterrupted service

100 Concurrent Calls

Process up to 100 concurrent calls for maximum efficiency

Easy Integration

Seamless integration with CRM and ERP systems

Analytical Insights

Detailed reporting and analysis capabilities

Project Information

Duration
8 months
Team
7-person development team
Solution
Integrated AI Solution

Technologies Used

TensorFlowPyTorchAzure Speech ServicesGPT-4ReactNode.jsPostgreSQLAzure CloudDockerKubernetes
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